GCB Bank PLC has issued a warning to its customers nationwide about a fake verification process circulating on social media.
The fake information claims that customers need to get validated on their GCB mobile app for safety and convenience accessibly and that an agent from the office will contact them for complete validation.
“Dear customer, get validated on your GCB mobile app for safety and convenience, an agent from the office will contact you for complete validation”, the fake information read
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In response, GCB Bank PLC has released a statement to inform its customers that the information is fake and was not initiated by the bank.
The statement urges customers to remain vigilant and notes that GCB Bank is not conducting any customer verification processes through the Mobile App.
The bank has also provided official contact information for customers to use if they have any doubts or concerns.
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Customers can contact GCB Bank’s Customer Service via 0800 422 422, chat with them on WhatsApp via 0202 422 422, or visit the nearest GCB branch.
GCB Bank PLC is committed to the safety and security of its customers and encourages all to stay alert and report any suspicious activity.
