The Students Loan Trust Fund (SLTF) has kicked off an online survey aimed at improving its services to beneficiaries.
They are encouraging all client and beneficiaries to participate in the Customer Satisfaction Survey 2023 in order to provide valuable feedback that will help improve their services.
Expressing their commitment to hearing the thoughts and feedback of their clients, the SLTF emphasized the importance they attach to this exercise in improving service delivery.
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They have assured that they hold stringent information security and data protection policies that govern their operations, ensuring that all data provided by beneficaries will be treated with the utmost discretion and confidentiality.
To take part in the survey, participants are only required to provide their phone number and email address.
This minimal requirement ensures that privacy is maintained while allowing individuals to have a say in shaping the future of the trust fund’s service delivery.
Check: Refund of Feeding Grant to Level 400 Students for 1st Semester of 2022/23 Academic Year.
Additionally, participants will have the opportunity to suggest improvements on how the trust fund can enhance its service delivery.
Participation
The survey is designed to be brief and will only take a few minutes to complete. Kindly visit HERE to take part in this all important survey.
Remember, the survey offers you a platform to share your experiences, opinions, and suggestions, ultimately helping the SLTF identify areas where they can make positive changes.