Electricity Company of Ghana Limited to arraign recalcitrant customers before court


The Electricity Company of Ghana Limited (ECG) is embarking on a nationwide revenue mobilisation exercise from 20th March to 20th April 2023. This massive undertaking is aimed at improving the financial health of the company by collecting outstanding debts owed by its esteemed customers.

All categories of customers in arrears, including State-Owned Enterprises (SOEs), will be targeted under this exercise. Special teams will be monitoring the exercise to apprehend and prosecute customers who attempt to interfere with the process or undertake illegal self-reconnection after disconnection.

To enable total participation by top management and staff, the Head office, Regional and District offices of ECG will be temporarily closed during the revenue mobilisation period, except for Customer Service Centres. This will ensure that all resources are focused on the exercise.

ECG’s management wishes to notify the general public that recalcitrant customers who have refused to redeem their indebtedness to the company after they have been served with Final Demand Notice will be arraigned before the Court of Law. This is a clear message that non-payment of bills is not acceptable, and defaulters will be held accountable for their actions.

Therefore, the management wishes to advise all customers in arrears to pay their bills now to avoid disconnection and payment of reconnection fees. By doing so, customers will not only avoid legal actions but also contribute to the smooth operation of the company and its ability to provide uninterrupted electricity supply to its customers.

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